Wasted entire morning trying to connect remotely to the university's IT systems, as required for any work I do at home on location independent working.
On my second attempt to call IT services helpdesk (first attempt 9 minutes on hold with no reply) I am told that the service has been out since 8.30 am. Would have been nice if the systems status board on the university website had mentioned this. I could have stopped wasting my time and planned a day on campus instead. Oh and there's no indication of when it will be back up again.
Cross cross cross...
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