A NUTHER day on clearing hotline - we still get candidates calling us with good A' level grades - shows how difficult it has been for all concerned this year...
As it is a *little* bit quieter today have had my laptop and been able to do one or two other things, including finding out about a very interesting initiative from Picker Institute Europe. Health psychologists and other health professionals seem to spend more time than they used to measuring aspects of patient experience. While this is certainly valuable work, I am especially interested in how understanding patients' experiences can be used to improve overall outcomes:
"Moving beyond Measurement
Picker Institute Europe’s new Quality Improvement programme - Moving beyond Measurement - offers dedicated and practical support in turning your patient and staff experience surveys into sustainable improvements."
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